Privacy Policy (Australia — APPs)

Who we are

Abstract by Sonal (“we”, “our”, “us”) operates in Australia. We handle personal information under the Australian Privacy Principles (APPs). This policy explains what we collect, why, and your choices.

What we collect

• Contact & order details (name, email, phone, address)
• Payment information (processed by our payment providers; we do not store full card details)
• Site activity (pages viewed, products, checkout events) for analytics and site improvement
• Optional: marketing preferences; commission briefs you share

Why we collect

To fulfil orders, provide customer support, prevent fraud, improve our website and products, and—if you opt in—send marketing updates.

Legal bases

Contract (to supply goods), legitimate interests (fraud prevention, site security), and consent (marketing).

Analytics, ads & cookies

We use Google Analytics 4 and similar tools to understand site performance and improve customer experience. You can opt out or change cookie settings via our privacy banner and browser settings. (APPs require transparency on what’s collected and why.)

Sharing

We share limited data with service providers (e.g., payment processors, shipping partners) to fulfil orders and run the site. We do not sell your personal information.

International transfers

If we transfer data outside Australia (e.g., global cloud providers), we take steps to ensure appropriate safeguards.

Your rights

You can request access to or correction of your personal information. To do so, or to lodge a complaint, contact abstractbysonal@gmail.com. We aim to respond within 30 days.

Retention

We keep information only as long as necessary for the purposes above or as required by law.